Individual & Systemic Advocacy
Our advocacy service can be understood as speaking, acting or writing, with minimal conflict of interest, to promote and protect the best interests and well being of individuals with a disability.
Advocacy plays a critical role in ensuring that the rights and interests of people with disability are respected and realised.
Communication Rights Australia individual advocacy aims to ensure that the right of the person with little or no speech is upheld and that people are supported to make their own decisions, particularly those where the outcomes affect their lives.
Strategies may include representing people with little or no speech, making referrals to the appropriate people to effect resolution of complaints, and influencing policies and practices to promote fair treatment and social justice for all people.
Dowload Individual Advocacy Process
Information
Communication Rights Australia will strive for a high quality accessible information service that exceeds the expected value and brings about change for the individual user and the system.
Research demonstrates that improving information can improve satisfaction with services.
Communication Rights Australia will provide information through a range of channels and formats and ensure that the information provided will meet the users’ needs.
We provide information through our:
- Help desk – telephone/email
- Newsletters
- Fact Sheets on key topics
- Pamphlets on services
- Training resources and programs
- Forums
- Website
- Submissions.
Community Outreach
The Outreach service disseminates information to people about advocacy and Human Rights. Through this service Communication Rights Australia gains insight into metro-Melbourne and Regional Victoria service provision for people with speech and communication difficulties
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Secondary Consultation (SC)
SC is the provision of advice and support by our staff to other key professionals, families or community service organisations at their request within key areas of our expertise. In SC, the staff do not actually make contact with the individual with whom the request is based upon.
Non-instructional Advocacy (NIA)
NIA is a process for offering advocacy to people who do not have a system of communication that is recognised by the advocate. The core focus of NIA is reasonableness and independence. Its legitimacy is based on the advocate’s skills in completing a holistic assessment, through an evidenced based practice, that will provide a powerful tool in representing the rights of people who otherwise may not receive advocacy.
Communication Support Worker (CSW)
CSW's are specifically trained to understand a range of communication methods and devices, and support and/relay communication from a person with little or no speech to another person.
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